Returns Policy

We have every confidence in our products. However, if you are in any way dissatisfied with your purchase you may return it to us within 14 days, in its original condition including tags, for a refund or a replacement provided it was purchased through this website. If you are returning for an exchange please include what size you would like us to exchange it for on your original delivery note.

Please obtain a certificate of posting as proof of purchase from your post office as we cannot refund items broken or lost during return transit. We do not refund delivery charges or postage for returned items.

Personalised items will not be accepted unless the text is incorrect, or the item is faulty.

Please send any enquires to info@castellaniuk.uk